FAQs
Frequently Asked Questions
You're in the right place! We are currently accepting orders through our website and on Amazon .
Our standard order turnaround time is 5 to 7 business days.
We use serval carriers such as UPS / Canpar / FedEx and Puralator.
We have secure the best rates possible to ensure a speedy and safe delivery to you!
You can return unopened items in the original packaging within 30 days of your purchase with a receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
We also offer refunds for damaged products. and returns/exchanges are allowed for any unlit candles only.
If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
For more inquiries, email us at Info@husbandandwifecandlecompany.com
We are currently shipping to Canada and the U.S. Please note for any U.S. orders placed, the receiver will be responsible for any import charges that may apply